Getting started

Four weeks. Live.

Week 1

Connect

Plug in your knowledge sources, helpdesk, and CRM. Configure audiences and compliance settings.

Week 2

Train

Build the knowledge base. Run test scenarios. Quality reports show coverage gaps before going live.

Week 3

Review

Stakeholder walkthrough. Fine-tune responses, approve actions, set supervision levels.

Week 4

Deploy

First live customers. The agent handles real traffic; every interaction feeds the next training cycle.