Recent articles 1 – 9 of 30
opinion
An EU region is not a data boundary
The vendor questionnaire has a comforting checkbox: EU data residency. Here is why that checkbox proves far less than it seems to, and the questions that actually decide whether your data stays under your control.
customer-cases
How Visma Enterprise AS accelerated AI adoption with Unless
When AI becomes the standard: Inside Visma Enterprise AS’s self-service transformation
customer-cases
Kontek is deflecting thousands of tickets with AI
Meet Sally: Kontek’s AI support colleague in a complex regulatory landscape
know-how
Transforming legacy documentation for AI readiness
Turn legacy documentation into structured, searchable assets that power AI with knowledge management tools.
stories
UNLESS recognized by Research.com for AI knowledge assistant features
UNLESS has been recognized for its innovative capabilities in making organizational knowledge discoverable, intuitive, and actionable.
know-how
The ROI of AI in customer support: metrics, costs, and what to expect
Discover how AI boosts customer support ROI with key metrics and cost insights for SaaS solutions like Unless.
know-how
Why digital autonomy matters
Digital autonomy means independently managing our technology and data to ensure security and privacy.
stories
Fireside chat at Visma AI Conference 2025
Transforming customer support with AI - insights from the Visma AI Conference 2025 fireside chat of Edgars Dzenuška and Sander Nagtegaal.
know-how
The AI platform for Europe's regulated sectors
Businesses in Europe's regulated sectors face unique challenges launching AI solutions while complying with strict regulations.