Specialized AI providers versus built-in AI in CRM systems
In regulated markets in the EU, choosing the right conversational AI - specialized or pre-packaged in a CRM - is key to ensure compliance.
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Choosing a Conversational AI platform in the European Union
Choosing the right conversational AI platform in the EU involves navigating regulations and evaluating AI quality, data privacy, and cost.
Privacy in the EU and Large Language Models (LLMs)
Learn how to ensure data privacy with Large Language Models (LLMs) while complying with GDPR and global regulations.
Empowering customer support with AI at Visma | Onguard
Discover how Visma | Onguard leveraged AI to transform customer support, enhancing efficiency and customer experience.
AI assistance for customer success in highly-regulated industries
Seamlessly integrate AI-driven conversational search, ensuring rapid, compliant, and hassle-free customer success.
2023: looking back and looking ahead
Reflecting on a transformative year in AI innovation and what's to come in the new year.
How Peecho reduced support ticket overload with AI-powered efficiency
Streamlining customer support: Utilizing AI to transform ticket handling
Streamlining knowledge management in healthcare
AI-powered transformation: Lessons from a Dutch hospital
Why chatbots suck - and why they don't have to
Building a chatbot may have gotten easier however building a good chatbot experience is still a lot of work and requires nuance.
Why Europe needs an AI delivery platform
CEO Sander explains that compliance, privacy and security are posing major hurdles to AI feature implementation.
Revolutionizing user interfaces: Conversational UI Platform of Unless
CEO Sander Nagtegaal explains why the new iteration of the Unless platform is a significant step forward.